What are the disadvantages of doing business with a manufacturer instead of a specialized radiant heating contractor who is a manufacturer?
Floor Microclimat / August 14, 2025
1. Lack of personalized support
A manufacturer typically sells standardized products without offering installation services or personalized technical advice. This means you'll have to find a qualified installer yourself, which can lead to additional costs and the risk of poor installation if the contractor isn't experienced with the specific system you've purchased.
2. Less flexibility in design
Manufacturers often offer pre-designed solutions, with no ability to adapt to the specifics of your project (floor configuration, specific heating zones, etc.). On the other hand, a specialized contractor can design a custom system, optimizing performance and comfort based on your space.
3. Risk of non-compliance with local standards
Building codes and radiant heating standards vary from region to region. A manufacturer may not be aware of local requirements, which can lead to non-compliant installations if performed by an uninformed installer. A specialized contractor is familiar with these standards and ensures that the installation complies with current regulations.
4. Lack of integrated after-sales service
If something goes wrong, a manufacturer may not offer technical support or after-sales service, leaving you to handle repairs or component replacements yourself. A specialist contractor typically offers a full service, including maintenance and support as needed.
5. Risk of hidden costs
While the initial price of a radiant panel from a manufacturer may seem attractive, the lack of included services (design, installation, support) can lead to additional unforeseen costs. A specialized contractor often provides a comprehensive quote covering the entire project, providing better visibility into the total budget.
Conclusion
While purchasing directly from a manufacturer may seem cost-effective, it comes with risks related to installation, compliance, and after-sales service. Hiring a specialized contractor who designs, manufactures, and installs radiant heating systems ensures a turnkey solution tailored to your specific needs and compliant with local codes.